Free Shipping On All Orders Over $199

Policies

SALES AND PROMOTIONS POLICY

Limit one free gift per order. Discounts shown at checkout. Discounts apply to merchandise only; excludes tax and shipping. Cannot be combined with any other order level discount. Cannot combine free gift and dollar off or discount promotions. No adjustments to previous purchases. Valid on in stock items only. Subject to change without notice.

RETURN AND EXCHANGE POLICY

At FunTime Popcorn Popcorn, we want you to be happy and satisfied with your purchase. Our return policy gives you 45 days from the day you receive your purchase, to either exchange, receive store credit, or get a refund. All you have to do is ship the product back to us.

RETURN POLICY

Your item must be in new, unused condition, and with the original packaging. A Return Merchandise Authorization (RMA) must be obtained for all returns

A few exceptions:

  • Any food or food-related product cannot be returned for health, safety, and sanitary reasons. FunTime Popcorn will exhaust all options to make sure the product works and that you are satisfied.
  • Clearance Items are final sale and cannot be returned.
  • Special Order Cancellations must be submitted 24 Hours after an order has been placed cannot be guaranteed.
  • Special Orders are subject to a 35% restocking fee.
  • Customized Products cannot be returned.

DAMAGED AND/OR DEFECTIVE?

If your item was received damaged or defective, we will either fix the product or exchange for a replacement. All Items will be inspected and/or tested upon return. Upon inspection, if your product is not defective or damaged, you may be responsible for the shipping cost of the returned product to you or a refund minus a 20% stocking fee. All products must be returned with original packaging, accessories, and documentation. A Return Merchandise Authorization (RMA) may be obtained by calling our Customer Service Team at 1-833-4FUNTIME, or by customercare@funtimepopcorn.com with your order information.

FunTime Popcorn
c/o Returns Department
5798 Ontario Mills Pkwy
Ontario, CA 91764 USA

CHANGED YOUR MIND?

  1. Call our customer service team at 1-833-4FUNTIME to request a Return Merchandise Authorization (RMA)
  2. Pack up your item, insure your package, and send to our fulfillment center.
  3. Once returned in resalable condition, we can issue a full store credit or issue a refund for 80% of the purchase price after shipping.

FunTime Popcorn
c/o Returns Department
5798 Ontario Mills Pkwy
Ontario, CA 91764 USA

WANT AN EXCHANGE?

  1. Call our customer service team at 1-833-4FUNTIME to request a Return Merchandise Authorization (RMA) and to discuss the product that you would like to receive.
  2. Pack up your item, insure your package, and send to our fulfillment center.
  3. Once returned in resalable condition, we will contact you to have your new item shipped.

FunTime Popcorn
c/o Returns Department
5798 Ontario Mills Pkwy
Ontario, CA 91764 USA

-----

This website funtimepopcorn.com is operated by FunTime Popcorn. This privacy policy only covers information collected at this website, and does not cover any information collected offline by FunTime.

FunTime Popcorn SECURITY

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect.

Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network.

 

Privacy Policy

FunTimePopcorn.com respects our customers’ right to privacy and provide this Privacy Policy to inform you of the following:

 

  • How we collect data on the FunTime Popcorn site
  • The types of data we collect on the FunTime Popcorn site
  • How we use the data we collect

 

The instances under which FunTime Popcorn may disclose data gathered on the FunTime Popcorn site to third parties:

  • Your rights and choices available to you on the FunTime Popcorn site regarding the collection and use of your data
  • Security procedures that we have implemented to protect your Personal Data


For purposes of this privacy policy, “Personal Data”, also known as personal information or personally identifiable information, is any information relating to an identifiable person. We recommend you review this Privacy Policy before using the FunTime Popcorn site.

By accessing or using this website, you agree to this Privacy Policy. This policy is subject to change. Your continued use of this website after we make changes is deemed to be acceptance and understanding of those changes, so be sure to check the policy periodically for updates.

If you have any questions or concerns regarding this privacy policy or the FunTime Popcorn site, please Contact Us.

­

  1. Policy Scope

­
This Privacy Policy applies to your use of the FunTime Popcorn site and FunTime Popcorn’s use of data, including Personal Data, collected by or on behalf of FunTime Popcorn through the FunTime Popcorn site. For information regarding to the collection and use of data on FunTime Popcorn or other third-party sites, please refer to the terms of use and policies provided by those websites.

 

  1. Our Data Collection Practices


Automatically Collected Data. When you visit the FunTime Popcorn site to place an order, browse, read or download information, we may automatically collect and store the following types of non-personally identifiable data:

  • Data collected as server logs from Data provided by your browser
  • Click-through statistics
  • Your IP address
  • The type of operating system you are using
  • The name of the domain and host from which you access the Internet
  • The date and time you access the FunTime Popcorn site
  • The Internet address of the sites from which linked you directly to the FunTime Popcorn site

Voluntarily Provided Personal Data. Generally, you may browse the FunTime Popcorn website without providing any Personal Data. However, we may ask you to provide Personal Data at various times and places on this website. In order to take full advantage and to utilize the full capabilities of the FunTime Popcorn site and to use any of the features including placing orders for products offered for sale and receiving e-mail newsletters and exclusives, you must provide certain Personal Data. You may also provide Personal Data when you actively participate in various services and offerings on the FunTime Popcorn site. Personal Data may include, without limitation:

  • Your name, mailing address, e-mail address, telephone number, fax number, billing Data, credit card number and related Data
  • Data concerning your interest, occupation, product usage and preferences
  • Data regarding your feedback and inquiries to FunTime Popcorn

 

In addition, it is possible that you may be asked to respond to surveys and additional questions to help us meet your needs. Certain functionalities on the FunTime Popcorn site, such as the “Email This Page to a Friend” feature, may require you to provide Personal Data regarding third parties. Likewise, if you request that a purchase order or gift be sent directly to an individual other than yourself, you will be also asked to submit Personal Data about the recipient of the order or gift.

 

  1. Data Warranty


By providing Personal Data through the FunTime Popcorn Site, including Personal Data regarding individuals other than yourself, you warrant that:

­

  • ­You have the authority to provide that Personal Data and to grant FunTime Popcorn the right to use such Personal Data consistent with the terms described with this privacy policy
  • You have provided that Personal Data voluntarily
  • You consent to the use of that Personal Data consistent with this privacy policy

 

  1. Use and Disclosure of Data


Use of Non-Personally Identifiable Data Provided Voluntarily by the User. By remaining opted in on our e-mail list, you are acknowledging that we may sell, rent, share, trade or otherwise provide or transfer your non-personally identifiable information such as demographic and occupational information to third parties. Such third parties may use such data for whatever purposes they wish or may transfer such data to other third parties according to their Privacy Policy.

 

Use of Automatically Collected Data. Automatically collected data through the FunTime Popcorn site provides us with information regarding your use of the site, including which pages are the most popular with FunTime Popcorn users. That data allows FunTime Popcorn to determine if the FunTime Popcorn site is working properly and to make changes to the FunTime Popcorn site that allows users to have a better experience. We do not use that data to identify a particular user.

 

Business Uses of Data. FunTime Popcorn uses Personal Data you provide to us for internal business purposes, such as:

 

  • Verifying registered users logging in, if applicable
  • Marketing
  • Contacting you regarding products or services that you have ordered or requested
  • Fulfillment of promotions, including but not limited to sweepstakes, contests, giveaways, or subscriptions that you have entered
  • Processing and shipping orders
  • Sending order and shipping confirmations
  • Providing customer service, responding to your requests and inquiries, and enhancing product and service offerings
  • Keeping records regarding orders, returns and exchanges
  • Protecting both you and FunTime Popcorn against error and fraud
  • Sending data, product and service alerts, and exclusive offers
  • Recording usage of the FunTime Popcorn sites
  • Adjusting the FunTime Popcorn Site to your personal preferences
  • Customizing advertising and FunTime Popcorn marketing data regarding our products and services

We may also exchange data, including Personal Data, with other companies and organizations for credit fraud protection and risk reduction.


Service Providers and Vendors. Your Personal Data may be shared with certain third parties that perform services for FunTime Popcorn. Those third-parties may host the FunTime Popcorn site, operate certain features on the FunTime Popcorn site, print or send mailings, provide marketing materials for the FunTime Popcorn site, authorize and process your payments, provide customer service, analyze data and assist in fulfilling your orders, send e-mails on FunTime Popcorn’s behalf, or otherwise assist FunTime Popcorn with the operation of the FunTime Popcorn site. Those third parties are not authorized to use or disclose your Personal Data for any purpose other than to perform the services designated by FunTime Popcorn.

Business Transfers. Automatically collected data and your Personal Data may be transferred as an asset in connection with a merger or sale involving all or part of FunTime Popcorn or as part of a corporate reorganization, stock sale, or other change of control.


Customer Specific Disclosures. You may request the names and addresses of affiliated companies and categories of Personal Data we share for their direct marketing purposes. If you are a California Resident and would like to make a request, please Contact Us.

 

California Residents have the following rights:

  • The Right to Disclosure
  • About Data Collected
  • About Data Sold
  • Categories of Personal Data sold
  • Categories of third parties with whom the Personal Data was sold
  • The Right to Deletion of Personal Data
  • The Right to Opt-Out of the sale of Personal Data to Third Parties
  • The Right to Sue for Security Breaches
  • The Right to not be Discriminated Against Based on Exercising any of the Above Rights

 

California residents may submit a Data Disclosure or Deletion request by Contacting Us via email or phone.

 

We do not sell any Personal Data as defined by the California Consumer Privacy Act (CCPA). We will take reasonable steps in order to verify your identity prior to fulfilling the above requests in order to protect your Personal Data. Authorized Agents may submit requests on behalf of a California resident using the above processes and providing the appropriate documentation.

The following table describes:

  • Categories of Personal Data that we collect
  • Purpose for which Personal Data is collected
  • Specific Personal Data collected
  • Categories of sources from which data is collected
  • Categories of third-parties with whom the data may be shared
  • The purpose for sharing Personal Data

 

Categories of Personal Data as defined by CCPA

Do we collect this type of Personal Data?

Purpose of collecting this Personal Data?

Examples of this category of Personal Data

How Is This Personal Data Gathered?

Is this Personal Data shared with Third Parties?

Third Parties with whom this Data may be shared

Purpose of Sharing Personal Data

Identifiers

Yes

To identify an individual in support of business activities

Names, Account IDs, emails, addresses, IP Addresses, Device Identifiers

From You, From Marketing Firms

Yes

Marketing Partners

Marketing

Commercial Data

Yes

To support business transactions

Quotes, Sales Transactions

Your Transaction with Us

Yes

Marketing Partners

Marketing

Biometric

In certain circumstances

Fraud Protection

Behavioral biometrics and device usage

From You

No

N/A

N/A

Internet or Another Similar Network Activity

Yes

To allow access to and optimize our websites

Access to our properties

From You

N/A

N/A

N/A

Geolocation Data

No

N/A

N/A

N/A

N/A

N/A

N/A

Recordings (i.e. visual)

Yes (if you visit a store using closed circuit TV)

Customer Service, Fraud Prevention

CCTV Recordings

From You

No

N/A

N/A

Professional or Employment Related Data

Yes

For employment and credit purposes

Employment History Including Companies and Job Titles

From you

Yes

Prior Employers and Background Check Services

Employment Background

Education Data

Yes

For employment and credit purposes

Educational History including Schools and programs

From You

Yes

Verification Services

Employment and Credit Verification

Inferences

Yes

Personalization

Product and Category Interest

From you and external data sources

Yes

Marketing Partners

Marketing

 

 

Required Disclosures. FunTime Popcorn may also provide your Personal Data to a third party if FunTime Popcorn in good faith believes that access, use, preservation or disclosure is reasonably necessary to satisfy any applicable law, regulation, legal process or enforceable government request. For example, FunTime Popcorn may be required to disclose your Personal Data to respond to a subpoena, court order or other legal process. We do not sell any Personal Data, including data automatically collected.

 

  1. Use of Cookies

 

Cookies are tidbits of data that are sent from your web by a website you visit. A cookie file is stored in your web browser and allows FunTime Popcorn or a third-party to recognize you and make your next visit easier and the services more useful to you. Cookies identify which web pages are visited and how often. Cookies allows FunTime Popcorn to better understand how their websites are used in order to improve their services. FunTime Popcorn uses cookies to store data about your visit to the FunTime Popcorn site in order to enhance your experience. For example, storing such cookie data will allow FunTime Popcorn, on occasion, to customize your online experience.

TYPE OF COOKIE

PURPOSE

POTENTIAL IMPACT IF DISABLED

Session Cookies

Used to support website functionality

Access to website content and features may be limited

Preference Cookies

Used to remember user preferences from one visit to the next

Preference will need to be reset on each visit to the website. This may disable the ability to have websites “remember” you at time of login

Advertising Cookies

Used to serve you advertisements that may be relevant to you and your interest

Advertisements will still be displayed but will be more random and may be less relevant to you and your interests

Security Cookies

Used as a component of a website’s general security and user authentication processes

Access to website and features may be limited


We contract with multiple online partners to help manage and optimize the FunTime Popcorn site. We use the service of marketing companies to help us measure the effectiveness of our advertising and how visitors use our website. In order for this to occur, we use cookies provided by marketing partners on the FunTime Popcorn site.

 

The type of data collected includes what pages are visited, items placed into the shopping cart, which orders enter the checkout process, which checkouts are executed with payment, which products a customer is interested in, etc. By appending our records, this Data allows us to see which pages gather the most interest from our customers and what kind of offers our customers like to see. Our marketing company manages the data coming from our sites on our behalf, and we control how the data may or may not be used.

 

If you do not want to help us understand how to improve our site, offers, products, and content strategy, you may “opt-out” of our ability to analyze such data by Contacting Us.

 

  1. Managing Your Data

 

FunTime Popcorn reserves the right to retain any Personal Data rationally necessary to appropriately document its business activities and for archival and record retention purposes. Your Personal Data will be stored for as long as rationally necessary for the purposes described in this Privacy Policy. You may find more details regarding privacy policy by Contacting Us.

 

To Stop Certain Collection and Use of Your Data:

Marketing Emails, Texts, and Mail. You may “opt-out” of receiving future e-mail or other communication from us by clicking the “unsubscribe” link at the bottom of any e-mail that you receive from us, or by Contacting Us.

Please note that removal of your Personal Data from our database or “opting-out” will not stop:

 

  • Marketing or advertising content that is ready to be mailed or is queued for transmission prior to the time when we can act upon your request
  • The use of Personal Data by third parties with whom FunTime Popcorn has already shared your data

 

Website Analytics. You can opt-out of tracking used to understand website usage provided by Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout

 

Do Not Track. Some web browsers have a “Do Not Track” feature that lets you send a request to websites to not track your online activities. However, we, like many other retailers, do not honor those requests.

 

To Change, Correct, or Update Your Data:
You may request access to your Personal Data at any time or request that any inaccuracies be corrected. In order to make changes, we may ask for certain data to verify your identify before we process changes to protect your Personal Data.

 

  1. Security Measures

 

FunTime Popcorn and our authorized third parties deploy reasonable measures, including administrative, physical, and technical measures to protect your Personal Data from unauthorized access, loss, alteration, use or disclosure.

FunTime Popcorn does not participate in the purchase or selling of any Personal Data. For example, all transactions are tokenized to protect customers’ data following PCI compliance. Additionally, we use CloudFlare for security measures in cooperation with Shopify’s SSL’s with 128-bit encryption. However, your Personal Data can never be 100% secure: Data may be transmitted over networks without security measures and may be accessed, deleted, altered, used or disclosed by unauthorized persons.

 

You can help us protect your Personal Data by:

 

  • Not sharing your Personal Data such as log in and account data with others
  • Using a secure web browser and network
  • Changing your password frequently

 

Compliance with Law. We may provide access to customers’ Personal Data when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public.

 

  1. Contact Us

 

If you have any questions regarding the FunTime Popcorn site and our Privacy Policy, please contact us by calling in at our toll-free number: 1-800-629-3325 or e-mailing our Customer Service Department: support@funtimepopcorn.com or by mailing in to:

FunTime Popcorn
5798 Ontario Mills Parkway
Ontario, CA 91764
Phone: 1-800-629-3325

 

Upon receiving a written request, we will contact you directly in regard to your request and work to address your concerns. We will respond as soon as possible, and we reserve the right to take rational steps necessary to verify your identity prior to granting access or processing any changes or corrections.

 

Privacy Notice Updates. This Privacy Policy is subject to change, and we will post on our website any updated Privacy Policy. Recent changes to this Privacy Policy are documented below. Each version will be identified by its effective date displayed at the top of this Privacy Notic­­­e.

Effective December 31, 1995

Updated February 20, 2020. Added. California Consumer Privacy Act (CCPA) rights. Expanded Customer Specific Disclosures section.